Six honest answers before you submit a wallet.
Common questions, plainly answered. If yours isn’t here, send it via the case-evaluation form — we’ll answer in writing.
Is recovery actually possible?
Sometimes. Where the off-ramp is a centralised exchange that responds to compliance filings, and the dollar value is high enough to justify follow-through, yes. Where the funds went to a sanctioned mixer with no further footprint, almost never. Cryptocule will tell you which case you have, in writing, before any work begins.
What does it cost?
Case evaluation is free. If we accept the case after evaluation, the engagement letter spells out the fee structure — typically contingent on actual recovery, never an upfront cash retainer.
How long does it take?
Trail mapping and packet assembly: one to three weeks. Filing-pathway responses (exchange compliance, IC3, state AG): variable, weeks to months depending on the venue.
What if the platform has disappeared?
The website disappearing does not erase the chain trail. Every deposit address remains on the public ledger forever. The packet still gets built; the filing still gets submitted to the exchange where the funds off-ramped.
How do I spot a recovery scam?
A real recovery practice will not call you unsolicited, will not ask for a seed phrase, will not demand cash up front, and will not guarantee a result. If a contact violates any of those rules, the contact is the scam.
What evidence do I need to submit?
The wallet address that sent funds, transaction hashes (or screenshots of the deposit confirmations), the platform name and any URLs, and the rough timeline. The more detail at the start, the faster the assessment.
Question not on the list?
Send it through the case-evaluation form — every claimant gets a real written reply within 24 hours.